COVID19 Volunteer FAQs

What do volunteers do at The Greater Boston Food Bank?
A: We are currently focusing on high need and critical projects like our CSFP and Brown Bag boxes for seniors. Volunteers will help pack these boxes as well as assist with food sorting projects like fresh bread, produce, and retail meat.

Can I come as an individual?
A: Absolutely! We welcome individual volunteers. All volunteers must register online at least 24 hours in advance of your desired shift. Please click for our online application.

What is the maximum group size?
A: At this time we are limiting volunteer shifts to groups of 10 individuals. Volunteer shifts will consist of individual volunteers and GBFB staff.

Can I complete my required community service at GBFB?
A: We accept a limited amount of volunteers completing community service hours. Please apply on our Individual Volunteer page. Due to limited capacity within our volunteer program, we are unable to accept court-mandated volunteers.

What should I wear to volunteer?
A: All volunteers are required to wear closed-toed shoes.  We recommend wearing comfortable clothing you do not mind getting dirty. The warehouse tends to be chilly in the winter and hot in the summer, so layered clothing is suggested. If working at the conveyor belt, loose-hanging items (long necklaces, scarves, etc.) should be avoided and long hair pulled back.

Is there an age restriction?
A: Volunteers must be 16 years of age or older.

Can GBFB accommodate volunteers with special needs?
A: Due to safety regulations we must evaluate all situations individually, but we are happy to discuss special accommodations. To discuss your needs, please contact the Community Engagement Department at

Is there a minimum time requirement to volunteer?
A: Volunteer shifts are 2.5-3 hours in duration. A long-term commitment is not required.

Our INDIVIDUAL volunteer shifts:

Tuesday and Wednesday @ 9:00 AM-12:00 PM and 1:00 PM-4:00PM
Thursday @ :00 AM-12:00 PM and 1:30 PM-4:00PM

At this time, we do not have evening, Friday, or weekend volunteer shifts.

Can I volunteer on a regular basis?
A: Yes! Individuals are welcome to volunteer on a regular basis, but must schedule their visits with the Community Engagement Department in advance. You can contact us by email or through our Individual Volunteer form.
Does GBFB have a parking lot?
A: We have a small parking lot for staff and visitors available during regular business hours (8:00am-4:30pm). Unfortunately, we cannot guarantee parking as space is extremely limited. We strongly encourage using public transportation, ride-share services, and carpooling. We are located approximately one mile from Andrew Station on the Red Line.  It is not uncommon for volunteers to use ride-share services from Andrew or South Station. Large groups (20+ volunteers) may want to consider arranging a charter bus.

Are there other locations where I can volunteer?
A: Many of our partner hunger-relief agencies may also be in need of volunteers at this time. Boston Cares is partnering with The Greater Boston Food Bank to provide centralized volunteer recruitment and coordination to meet the emerging needs of our network of partner hunger-relief agencies, including food pantries, community meal programs and other food assistance providers throughout the nine counties and 190 towns and cities across Eastern Massachusetts. To sign up, go to


Volunteer QuestionsHOW DO I BECOME A GBFB VOLUNTEER? Click here.

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